Answer internal questions, surface institutional knowledge, and automate repetitive support - with a model only your organisation can access.
Your organisation controls access to the connected endpoint. Select the provider or infrastructure boundary that meets your internal-knowledge requirements.
Combine the endpoint with your internal documents, wikis, and runbooks. Retrieval-augmented Q&A that answers directly from your own sources.
Route common staff queries to the AI assistant before they reach a human agent. Works with your existing automation stack — n8n, Zapier, Make — so you can trigger CaseDesk from any workflow without rebuilding it.
CaseDesk records the connection, route policy, and operational evidence for the approved endpoint. Your runtime owner controls model-version changes.
Choose an approved model and runtime suited to Q&A and instruction following, then verify the connection inside the provider or infrastructure boundary your organisation controls.
Use Open WebUI, your own chat interface, or any OpenAI-compatible client. Already running n8n, Zapier, or Make? Point your existing workflows at the endpoint and CaseDesk becomes the reasoning step — no new UI required.
Ground responses with your own retrieval, prompt assembly, or fine-tuning workflow inside your controlled environment before requests reach the connected endpoint.
Share the endpoint or client URL with staff. Review provider runtime spend alongside CaseDesk connection and routing charges across teams.
Start with the Developer Sandbox, then connect an environment you control.
Try the Developer Sandbox