Answer internal questions, surface institutional knowledge, and automate repetitive support - with a model only your organisation can access.
Your endpoint is only accessible with your API key. Staff conversations and internal knowledge never reach a shared AI provider's servers.
Combine the endpoint with your internal documents, wikis, and runbooks. Retrieval-augmented Q&A that answers directly from your own sources.
Route common staff queries to the AI assistant before they reach a human agent. Works with your existing automation stack — n8n, Zapier, Make — so you can trigger CaseDesk from any workflow without rebuilding it.
Every response comes from the same model version you deployed. No surprise behaviour changes from a third-party provider updating their model underneath you.
Llama3, Mistral, or Phi3 are well-suited to Q&A and instruction following. CaseDesk recommends the right size for your expected concurrency.
Use Open WebUI, your own chat interface, or any OpenAI-compatible client. Already running n8n, Zapier, or Make? Point your existing workflows at the endpoint and CaseDesk becomes the reasoning step — no new UI required.
Feed document context into the system prompt or use a retrieval layer to pull the most relevant content before each query is answered.
Share the endpoint or client URL with staff. Usage is metered by token count so you can monitor and budget AI spend across teams.
Deploy in minutes. No infrastructure expertise required.
Create free account